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Frequently Asked Questions

There is a first time one-off £5.00 setup fee for heat seal setup customisation and £12.00 for embroidery customisation. Application costs are £5.00 per garment. More information on our logo print and embroidery services can be found here

We offer FREE standard delivery for orders over £75, otherwise charged at £3.99. 

Express delivery is also available for £5.99. 

Delivery charges to the Isle of Man & Northern Ireland are £9.99

More information on delivery and dispatch can be found here

If you are dissatisfied with any of our products, you have 28 days from receipt of your order to return your items. 

Our full returns policy and returns form can be found here

Due to our extensive background in manufacturing workwear, we are able to offer our customers savings that our competitors simply cannot. We believe you won’t find a like for like product cheaper - if you do, we won’t just match it, we will even give you an additional 10% off! 

More details on our price beat guarantee can be found here

The vast majority of our Hi-Visibility garments comply with ISO 20471: 2013 regulations. 

View the product description for further details on items and which categories they are classified as (Class 3, Class 2 or Class 1).

All of our Rail specification garments comply with RIS-TOM-3279 (formerly GO/RT 3279) standards.   

Our online customisation tool will automatically select the best printing method for your garment, either Heat Seal or Embroidery. The pricing will then be reflected at the cart stage. Further information can also be found underneath the product description.

Yes, we are more than happy to complete edits to images if they require simple amends such as the removal of a background / inverting a colour, although this may delay expected delivery times.

If you are interested in ordering samples for your company, please get in touch with us at info@apexworkwear.co.uk. More information on creating a corporate buyer account can be found here.

You can call us on 0330 1742 888, or simply e-mail info@apexworkwear.co.uk with any queries you may have.

Our offices are open from 9am - 5:30pm on Monday - Friday.

Express Shipping takes approximately 1-3 business days to arrive.

Standard Shipping takes approximately 2-4 business days to arrive.

Customised items are dispatched up to 7-10 business days after you have approved your embroidery or print proof.

More information on delivery can be found here.

Our full size guide can be found here.

Alternatively, please check the individual product page to view the size guide for a particular garment.

If it falls under the category of “workwear” - then yes! We are also happy to provide bespoke solutions to suit what you need, whether it’s pocketless trousers, industrial washable clothing or anything in between - we specialise in customised workwear for a reason!

All prices listed include VAT!